Holiday Inn Express Hotel & Suites Houston Intercontinental East - Humble

Airport shuttle service and hotel is close to airport.

overhauled even thing about the hotel was

The atention in the front desk was excellent. The shuttle service was on time and very good.

Thank very much to your driver Aaron for giving us transportation to & fro for dinner at TGI. He is a very helpful and caring guy.

None

The room was in one word perfect. The location was not far from the airport but because there are several holiday inn hotels it is confusing which shuttle you have to take. For this hotel you have to call.

I liked the arrangement of my room; a sitting area w/ TV and desk as you enter, a bathroom in the middle and a almost separate bedroom in the rear w/ an additional TV.

The sink in the bathroom was behind the door. You had to close the door to access the sink; bad design.

The room was very comfortable and had everything I needed for my stay. Breakfast was good.

Although there was a fairly good variety of food available for purchase in the evening, additional options would be nice (e.g. more Lean Cuisine options, or ready-made sandwiches). It would also be good if it were made clear (or perhaps I just missed it) at time of booking that if you need a ride from the hotel shuttle (e.g. to be picked up at the airport), you need to call the hotel upon arrival and tell them; the van doesn't just come regularly around at certain times, as other hotel shuttles may do.